You can increase your VIP level by gaining VIP points.
You can do this by obtaining and using VIP points items, logging in everyday and purchasing in-game packages. You may exchange alliance points for VIP points in the Alliance Shop. There are times that VIP points randomly appears in your Wall.
Friendly Tip: In case you find this article of no help, please do not choose to resolve and contact our customer support instead, we are here to help!